I had earlier proposed something similar by focusing on the community, but both should be involved and it does not matter who leads the way. Please be tolerant and respond by correcting my errors of fact and logic and by contributing to this debate constructively. Go1 helps millions of people in thousands of organizations engage in learning that is relevant, effective and inspiring. Additional functions of the hub: My proposals go further than Maddocks. I am now suggesting that the hub concept should be extended further. The hub would be the local customer for the services provided to the community, whether they be provided in nursing homes or in the community. For information on the Health Care industry can be found on the Health Care page. These are great for employers on a budget, as well as providing training to different departments. It’s cost-effective, quick and educational, providing your staff with everything they need to provide the best care for the elderly. The outside web pages linked to will have your names. It frustrates the empathy so important for humanitarian services and provides endless opportunities for enterprising entrepreneurs to game the system in order to maximise profitability. With small businesses amongst the hardest hit by the effects of the pandemic, many business owners have been left wondering how they can navigate this new world order. The goal was to help the aged care sector, and other industries that service older people, to see the diversity of needs and aligned business opportunities. An attempt to prevent staff from doing so will go directly to the credibility of any company claiming a legitimate interest in the future of aged care and the welfare of the seniors who will be served by it. The Aged Care industry provides care, supervision and … Aged care market has lot to offer for the special service providers who are capable to run long-term as well as short-term aged care home, nutraceutical manufacturers, pharmaceutical manufacturers, senior care furniture manufacturers and real estate companies. I have explored the problems and difficulties in speaking out, criticising established practices and in making change on a web page on the aged care web site. aged care industry prior to the onset of COVID-19. Updating those proposals: In Part 2: A big change to aged care on the Aged Care Crisis website, I brought these ideas together with the suggestions made by Professor Maddocks. The industry has lots of opportunities and possibilities available for people interested in entering the sector that can be very rewarding. Systems that depend on onerous oversight and have to respond to failures by imposing burdensome regulations are not working and need restructuring. I discuss the difficulties for the whistleblowers that the public has to rely on for information. Everybody wins! Plus, employers can provide updates on important changes in the aged care industry, as well as give employees the chance to increase their skills. You should assume that the allegations quoted have been made but have been denied by the parties unless the original source indicates otherwise. Since writing those pages I have more closely examined the new and planned organisation and structure of the aged care system, which seems to be centrally structured, process driven, complex, impersonal, rigid and contains multiple perverse incentives. The doctors about whom Maddocks wrote, would be an important part of this. Linking to those pages provides more depth and a summary of the detailed pages. If these companies wish to change the way society operates then they have a responsibility to enter the debate and argue their position and not be media shy. When they do identify problems it is too late to prevent them. Everyone knows that supported and happy staff means they are more likely to stay for longer. I believe the current reforms need to be embedded and proven to be effective before we rush to make new changes. Strong competitive pressures for profit leave little room for humanitarian values. If you are aged 17-24 or looking for work, you may be able to study a free or low-fee course through JobTrainer. Their misdemeanors and the suffering of the victims have been exposed by whistleblowers and the press. Yet political process and government policies avoid this process at all costs. In delivering aged care services to the Australian community, the sector is both a vital supporter of the comfort and dignity of older Australians as well as an important contributor to the Australian economy. In my suggestion, the hub and its central representative body assume oversight and joint responsibility, with government, for the collection and handling of data, complaints handling and for advising and supporting residents and their families. Professor Maddocks looks to the medical profession to lead the way in forming the hub and in coordinating aged care services in each local region. In the rush to change the aged care system, to free up supply, give greater choice to consumers, there has been a distinct loss of personal attention and care. The Certificate II Introduction to Aged Care provides learners with basic industry specific skills and knowledge to either enable a transition into a traineeship within the Community Services sector at the Certificate III level or prepare them for work in the Aged Care sector. Dr George Margelis, ACIIT Chair, will be sharing findings from the ACIITC updated 2019, Aged and Community Sector Technology and Innovative Practice Report. Of course, as the aging population continues to grow, so does the demand for workers in the aged care industry. by enquiry@acia.asn.au | Dec 11, 2020 | Course List | 0 comments. I hope that those in the industry who see more clearly can bring logic and insight rather than rhetoric and aggression to the debate. The Royal Commission on Aged Care and the COVID-19 pandemic have exposed the parlous state of the industry, with hundreds of tragic deaths and stories of … In this edition, we explore a theme of change. Aged Care Quality & Safety Commission Standards met at Yallambee Lodge . How Westpac Group is re-imagining the delivery of learning. Caring for the elderly can be a rewarding, yet tough job – physically and emotionally. Latest reports. Download. I realise just how resourceful we humans can be when we take off our blinkers, look closely at what is happening, understand the problems we face, and then use our ingenuity and creativity to make things work. Good regulations structure sectors by creating contexts that make them work and ensure that they are fully transparent. Try to argue against what I have said here and see if it holds up. We need their suggestions and their support. The report's authors say the aged care industry's overall financial performance is unclear because of what they consider to be limited reporting obligations, aged care providers' use of group entity structures, transactions between related entities and the delivery of non-aged care activities … To be an effective customer they must have the power to insist that the provider gives them what residents, family and the community need and want. The unticked pages and the deeper pages contain the full detailed arguments with material and links backing up and supporting the arguments. I have also sometimes linked to the same illustrative article from different places, but there are three reasons for this: The main analysis page gives a broad view of the arguments, but some are brief. Course Introduction The Undergraduate Certificate in Aged Care Services is an ideal opportunity to build your knowledge if you are working in, or planning to work in the aged care sector. Motivation based on humanitarian values is critically important for this sector. BDO. You should assume that the quotes that criticise that I use have been said by someone, have been denied by the parties concerned and are generally unresolved. He blamed the coalition government’s implementation but that is because politicians simply cannot conceive, let alone admit that something they have done is fatally flawed. This structure allows you to explore the arguments in the depth you need. The aged care industry employs over 360,000 people, and cares for over 300,000 older Australians. I cannot criticise the system and illustrate the problems without criticising your actions and statements. Any risks, if they do recognise them, are kept close to their chests until they decide to advertise it to the public. I draw parallels with what I have seen elsewhere and look for patterns of behavior that help us understand. I hope that those in the industry who see more clearly can bring logic and insight rather than rhetoric and aggression to the debate. Genuine personal attention cannot be provided by a system where “buyer beware” is continuously required and where almost every other free market system where people are vulnerable has seen them exploited for profit. The aged care industry is one of the fastest growing industries right now and it’ll continue to be this way for the foreseeable future. Now more than ever, organisations need to respond rapidly to change, and workers need to be able to pick up new skills, new processes, and adapt continually. The regulator ASIC has been singularly ineffective. People who diverge from the primary mission of success in the marketplace are not seen as team players. This is an issue that sooner or later will impact on every member of society. It failed to address the fatal flaws that were responsible for the failure of the existing system and the intense unhappiness with it. I have embraced the hub proposal and expanded this further, by describing the sort of hub I envisage. It is no good making abstract theoretical arguments. For this market, with its undersupply of beds to work effectively, each hub, as customer, should also have a significant say and a right of veto over which owners and providers of aged care they will welcome and support in their communities. Regulation has been costly, onerous and largely ineffective. As an employer, when everyone else is happy, this makes your mission much easier to fulfill. In 2009 I made submissions to the Review of the Aged Care Complaints system and into the Residential Aged Care Accreditation process. The Aged Care Industry Information Technology Council (ACIITC) commissioned Australia’s first Technology Roadmap for Aged Care which was published in 2017. The answer is a resounding yes. The linked page below provides additional information about and a brief overview of the content of the Solving Aged Care section on the Aged Care Crisis website and some guidance. They provide a host of courses that are available to provide support and fun ways to learn for your care workers. I invite you to look at what you say and do, from the point of view of those who are able to look differently from other points of view. This is also not a personal attack, or a personal criticism of those who have been persuaded that a free and unregulated market is the best and most effective means of providing care and that our aged care system does so. Now more than ever, online professional education is essential to L&D success. Playing next. Important: Please note that it is common practice for industry bodies and their representatives to strongly deny any allegations made. They must be based on the evidence available. It is not the lofty ideals but the flawed system and the ideas that it is based on that are the problem. Look for example at the multiple recent failed markets in Australia. Like many developed countries Australia is also faced with the problem of ageing population, thus making policy and health care for the aged a priority for the Australian government. Moving into … If you go into hospital and have a surgical procedure, there are a succession of processes and procedures and precautionary measures taken to ensure that any possible risks are recognised and addressed. Though there is not an inc… Training is going to help ease that strain and allow employees to have the support they need to become better at their job. Aged care industry council PricewaterhouseCoopers 1 1 Executive Summary Introduction This report estimates the value of payments intended to cover the cost of accommodation from residents and the Australian Government to the high care residential aged care sector. Whether it’s on the bus on the way to work or at the weekend in the comfort of their own home, they’re quick and totally accessible for everyone. Online e-learning courses make it easy to provide basic training on demand, anytime and anywhere. The point is that this good care is provided in spite of the system we have - and not because of it. The evidence, and equally disturbing, the refusal to collect it, does not support your belief in what is being done. You can’t have an untrained workforce providing such an important support function for seniors, without at least knowing the basics. That aged care occurs within the context of our society, what is happening there and the political beliefs of the time. Those advertisements seldom mention any risks. An Introduction to ACFI. The social pressures generated by, and the apparent self-evident nature of dominant belief systems is very persuasive. It is essential that the hub act as a customer (or proxy customer) for vulnerable residents. On the Aged Care Crisis website, I strongly supported a proposal by Professor Ian Maddocks, Senior Australian of the year for 2013, for the creation of a Community Aged Care Hub (hub) in each local region to oversee and manage aged care. By 2020, it is estimated that China will require a workforce of 10 million to care for an elderly population of 248 million. You may prefer to visit the ACC site before looking at the rest of this website. User contributions comprise basic fees plus income and asset-tested co-payments. It is based on a system which at its heart has “personal attention” by real local empathic people whose prime interest is to support the frail elderly and help them to get the most that is possible from their lives. 9 September 2020. Instead, we should examine our current system to identify where the core failures lie, and then try to rearrange the pieces to counter the problems and so make this system work as well as possible. If you are going to comment on or contest an argument, you will need to look at the in-depth page. The US Census Bureau is saying that the senior population will reach 83 million by 2050 – we’re already standing at around 50 million people right now for the first time in history. To set the stage and show the key differences the linked page below contains a table comparing the LLLB program as set out in the Aged Care Roadmap with the sort of community focused roadmap that we at Aged Care Crisis are pressing for and asking for feedback about. Based on the Aged Care industrial chain, this report mainly elaborates the definition, types, applications and major players of Aged Care market in details. They persuade themselves that this is consultation. Instead the vulnerable and disempowered frail elderly were being offered a highly structured, compllex, process driven, top/down centralised system. This is a genuine attempt to look at what is happening, look at where it is going wrong and what can be done about it. I know many will be challenged and be angry, but if I am going to analyse and vigorously criticise the way people think and what they are doing, then I must look at what they are saying and doing. To emphasise that it is the system and not individuals that I am looking at I have not used the actual name of the companies and have obscured the name of many but not all  individuals by only using initials. But we are faced by an aged care bulge and it is not the time to change now. In functioning systems, oversight and punitive responses rest lightly and are rarely needed. Even the most badly thought out systems can be made to work if we identify the key problems and combine to address them effectively. Ultimately it is society that decides if the arguments are sensible and useful. Because I am doing that and directly challenging what the market says and believes in on this web site I have put an expanded  copy of that web page on this web site. By income, the 60 largest aged-care providers in Australia and their affiliated entities account for 76 per cent of all revenue in the sector – almost $19.6 billion in 2019. There’s a lot of different roles that accompany the job and it’s impossible for everyone to automatically be good at everything. This it is not happening in the current system and we need those providing care at the coalface to come up with their ideas for change. I am not a "determinist". This is what has happened on a number of occasions in aged care. Learn more: For more details about this please see Early history for the Hub Proposal. Perspective: My suggestions for a Community Aged Care Hub are based on many years of experience. Follow. In both, I proposed that their activities should be largely relocated into each community. The first thing we need to do before making any more changes is fix My Aged Care. That’s why the need for basic training is essential. Thought leadership for energising and innovating the aged care industry. He was full of praise for the idea and the program. They have the expertise. About this site describes my background and approach. What are you waiting for? The section 'Aged Care Analysis' and linked pages within, focus on some broad themes: I will illustrate these with real world examples and by refering to the opinions of other critics. You will gain the knowledge and skills to work effectively in the aged care industry, caring for the elderly, enabling them to maintain independence, supporting people with personal care, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety. A Real Taste of the Industry - Nursing and Aged Care. I describe the attempts I have made to address the problem of contested information, unconfirmed comments, and material that has been denied on the Terms of use/Disclaimer section on the website. The LLLB market based system was ill conceived and inappropriate for the sector. The aged care industry is one of the fastest growing industries right now and it’ll continue to be this way for the foreseeable future. What citizens required was a system that actually gave personal attention because this is what people in need require - the human empathic touch and that was lacking from the entire LLLB concept. We need new ways of thinking about this and new ways of addressing the problems. But this was his party's program: But the LLLB program was his labor party’s brainchild based on the report of the Productivity Commission Inquiry that his government set up in 2010 to give them the blueprint that they and the industry wanted. Introduction The Aged Care Financing Authority (ACFA) sixth Annual Report on the Funding and Financing of the Aged Care Sector was published on 28 August 2018. It is this lack of debate by one side of the divide which has caused it to be so wide ...", Source: The great divide in perceptions about the corporate marketplace - Corporate Medicine website, 2004. But we humans have a great capacity to resist that and be humane and caring. I later discussed this with some community groups who contributed their thoughts. In a recent speech the shadow minister for ageing was critical of My Aged Care, the way the Living Longer Living Better LLLB program had been rolled out and of the recently published Aged Care Roadmap. For more information, please view the Terms of use, Community guidelines and Privacy policy pages. If we look at what has happened in the USA, the UK and Australia it is clear that government regulation is singularly ineffective at addressing systemic dysfunction due to inappropriate social pressures. In 2006, I wrote about the importance of community involvement in the aged care process. Discussion is long overdue: In 2004 I wrote the following on a web page in which I described the wide disparity in the way the market and the community at risk of exploitation perceived vulnerable sectors like health care, as well as the refusal of the market to debate the issues and look at evidence. They deserve our admiration and gratitude. In 2010 I made a more detailed submission to the Productivity Commission's Inquiry 'Caring for Older Australians', suggesting how it could be done. Responses to evidence of failure: Government's responses have been to ignore the core problems. Training is going to help sustain a good standard of care for the elderly, as well as support staff and make sure they are competent and happy in their roles. It should concern every community. State of Learning Report: Learning at Work in 2020.