cleanliness, maintenance, replenishment, Act as the lead Fire Marshal in your designated area of work and support the fire strategy by actively taking part in planned evacuations, Act as a First Aider for your designated area of work and support the wider approach to first aid treatment across the site, Supervises and manage 2 to 3 floors of guest suites (approximately 200/300 suites), Update all facilities issues in HotSOS (using the IVR system), Conducts up to 25 visual inspections daily, Issues discipline to the team members (up to CDD), Inventory all supplies submitting to Assistant Director of Finance, Focus on achieving the goals or objectives of the department using available resources (staff and budgetary), Successfully manages a 5-Star and 5-Diamond Housekeeping Team, Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures, Monitors team performance in all phases of service and job functions; rectify deficiencies, Consistent and regular attendance is an essential function of this job, Proof of authorization/eligibility to work in the United States, Must possess interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, A minimum of 2 years’ experience as a housekeeper and 2 years supervisory experience at 4 star property preferred, Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines, Monitor & maintain cleanliness, sanitation & organization of assigned work areas, Maintain complete knowledge at all times of OSHA standards and Regulations, including all safety Standards and Evacuation procedures, Prepare & distribute assignment sheets to assigned staff & review priorities, Communicate additions or changes to the assignment sheets as they arise throughout the shift, Inspect supply levels of all floor closets; update room status; conduct training of staff, To assist in the training, supervision and maintenance of grooming and conduct standards of those personnel within the scope of responsibility, To continually supervise, train and retrain the Room Attendants, To inspect all assigned rooms for cleanliness and repair works. Handle all clinical administration of assigned ward/floor Manage all the fuctionality operations carried out by the department allocated Prepare reports to track performance of employees to enhance efficient evaluation. This resume can be read and understood by any business professional. Follow up on corrective action and communicates them in a timely manner to senior management, Attend regular Ambassador and VIP guest cocktail parties, Ensures all staff is aware of daily functions, promotions, packages, changes of rates and changes in price strategies, Promotes Inter-Hotel sales and in-house facilities, Ensures Club InterContinental Floor team complies with the UFO and RESPRO selling techniques and maximises sales, " Maintains efficient repeat guest profile system and promotes and drives Guest Preference Program, Ensures that monthly expense reports are prepared, Prepares requisition for Club InterContinental Floor supplies on a timely manner and strives to improve food and beverage service according to guest expectations and ensures all Club InterContinental Floor guests receive amenities, Compiles, analyses and controls Club InterContinental Lounge costs, Established and maintains effective employee relations, Assists in identifying training needs, develops formal training plans and implements training sessions for guest contact personnel, Conducts such functions as performance appraisals, counselling and coaching of Club InterContinental Floor staff, Conducts staff meeting on a regular basis, The department's operations are effectively supervised, Full compliance with the Service Standard Manual and ICONs, Guests are satisfied with the level of service and no complaints are received, All bookings are handled according to hotels credit policies, Loyalty programs are promoted and expected serviced and benefits 'are provided, To abide by, and ensure that staff under supervision abide by, the business objectives, policies, rules, regulations and procedures set out in the Staff Handbook, as amended from time-to-time, which forms part of the staff agreement with the Hotel, To comply with, and ensure that staff under supervision comply with, the Service StandardManual, To ensure that staff under supervision maintain correct timekeeping. A floor nurse must be a registered nurse. Below you'll find our how-to section that will guide you through each section of a Floor Manager resume. Jobs for registered nurses (RNs) are projected to grow by 15% (or 438,100 jobs) from 2016 through 2026, which is much faster than average, according to … Available in A4 & US+ Bleed. Events planning calendar used to determine upcoming sales events plans. Created tracking reports and submitted to Hospital Director monthly. You run a manufacturing operation like a finely tuned machine—keeping track of multiple moving parts and ensuring every piece lands in the proper place. Easily Editable & Printable. The national average salary for a Floor Manager is $58,189 in United States. Assigned to Hospital Name to implement and launch all new software and EHR for a premier hospital, overseeing implementation and support for more than 200 different applications. Met with vendors and representatives from drug and supply companies. How to write Experience Section in Medical Resume, How to present Skills Section in Medical Resume, How to write Education Section in Medical Resume. We’ve also included write up in key sections that will be noted in your Operations Manager resume. Created annual goals, objectives, budgets and developed procedures to reduce clinic costs by 6%. alterations to reservations etc, Regular meetings and progress updates with Department Heads, PA’s and FM management team, Manage the signage on the hub boards and office floor, Support the delivery of space utilisation data by carrying out periodic audits in conjunction with the Accommodation Services team, Coordinate parcels from hub areas in accordance as per process, Be aware of leavers in the teams across the floor and liaise appropriately with stakeholders to ensure lockers are cleared, security passes returned etc, Initiate first contact with customers regarding furniture requests or repairs, Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion, Be fully aware of all company policies relating to security, post & mail, H&S (e,g, CATS) and other building rules, carrying out audits as required, Continually maintain the appearance of the hub area throughout the day to achieve agreed standards, Ensure meetings rooms within designated areas are always ready for business, this includes room layout, cleanliness, equipment testing and stock replenishment, Promote and ensure the Sainsbury’s house rules and clear desk policy are adhered to within allocated area, Conduct regular floor walks to ensure brand standards are maintained at all times i.e. Managed the hospital email account by responding to customer inquiries. Timetable design, Analysing sales by using all the appropriate indicators (KPIs), Excellent communication skills and ability to work as part of a team, Being the go-to person for all facilities and admin related escalations and building relationships with all key business owners/representatives/(KPI :Strong relationship management and diplomacy is evident in handling issues)/, Acts as a facilitator and face for the Facilities Services/(KPI: high customer satisfaction and understanding of all facilities services/), Excellent Communications skills with people across all levels from Senior Partners to junior members and demonstrable improvement of productivity resulting in increased cost effectiveness and value to customer/(KPI: Demonstrable communication skills and 360 feedback)/, A ‘can do’ attitude with a focus on Service Delivery and improvements adapting to customer requirements/(KPI: Improvement implementation and change management)/, Developing strong relationships/(KPI: Strong network in place and evident)/ Main Accountabilities, Scans and files incoming post to Filesite and forwards it to relevant fee earner, Schedules, manages and scans the deeds and general records throughout the office as required, Opens new files, closes files, scans and sorts documents for the Pruscanning system, Assists with servicing IT equipment like laptops, Windows phones, memory sticks, batteries, keyboards and mice to/from customers as required, Assists with move management, space planning and efficiency activity of services and space along with disconnecting and/or reconnecting desktop and peripherals, Disseminates information to customers, teams and management in a timely manner, Welcome and induct new users to the facility services and IT systems, support users with Client systems as required and be the ongoing interface with the helpdesk and 2nd line support teams, Acts as the main floor contact for customers and service teams to either resolve requests directly or to log calls on the helpdesk and be the owner/coordinator through the life cycle of the incident/request for day to day issues through to timely resolution, Assist and provide ongoing support with setting up workstations, H&S inductions and general knowledge of booking services like; meeting rooms; catering; taxis; travel; printing etc, Provides basic set up configuration for IT equipment, facilities equipment and furniture to floors or meeting rooms for customers and visitors as required, Conducts desk side Display Screen Equipment (DSE) assessments as requested and also following a desk move and/or after any significant change, as required, Accountable for representing all Support Services in Bristol office, Raises their profile ensuring that customers know who they are, Provides a focus for customer escalation and satisfaction, Ensure review systems are in place, supporting SLA review and all customer feedback is reviewed and actioned in a timely manner, Monitors and understands the Client policies and service across the entire facilities support services including contracted delivery requirements and key SLAs, Ensures local security measures are in-line with Client policies, Provides expert problem management support to customer issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit and evolution of service, Ensures that processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures in-line with the Client expectations, Oversees the integration of all facilities services and constantly improves the quality and inter-working of the whole ‘virtual’ service team, including all service partners and suppliers to ensure a seamless end-to-end delivery of service for customer, A representative of Facilities and also a Role Model of Document Lifecycle Services through a Best Practice approach, supporting Print Policy, Records Management Best Practice, Filing and Clear desk policy, Champions and engenders good team-working, knowledge sharing to support customers requirement for expertise promoting and environment of honesty and trust between colleagues and customers, Ensures that all work areas are adhering to the best housekeeping standards, Conducts daily status, cleanliness and supply checks of facilities areas (inclusive of, stationery areas hub areas, vending, toilets, break out areas) ensuring all are in their best state with adequately stocked supplies as ready to use i.e.